Gartner Research

Supply Chain Brief: Get Your Technology, Process and Talent Foundations Ready for AI

Published: 25 October 2017

ID: G00343219

Analyst(s): John Johnson , Noha Tohamy


Artificial Intelligence within the supply chain is still embryonic. Early adopters report promising benefits from limited pilots, but have yet to embark on broader AI projects. To do so, supply chain leaders must focus on talent, technology and processes to be successful.

Table Of Contents

What You Need to Know


  • Performance Metrics and Cultural Shifts Are Required for AI to Reach Its Full Potential
  • A Solid Analytics Foundation That Relies on Existing Technology Supports AI Adoption
  • AI Promises the Potential to Redesign, Not Just Replicate Supply Chain Processes

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