Gartner Research

Autonomous Cars Force Auto Insurance CIOs to Transform Business Models and IT

Published: 25 October 2017

ID: G00337680

Analyst(s): Kimberly Harris-Ferrante


The autonomous car (aka self-driving car) will completely disrupt the personal auto insurance industry, forcing insurers to change their product, pricing and business strategies. Auto insurance CIOs should analyze system, analytics and product configuration requirements.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Most insurance CIOs underestimate the disruption that autonomous vehicles will make on the industry, resulting in not investing in technology and strategies, as well as risking business erosion
  • Autonomous vehicle adoption will result in negative financial impacts, causing insurance CIOs to support the launch of new products and services to derive revenue, which will require new IT systems and processes

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.