Gartner Research

Market Guide for Integrated HR Service Delivery Solutions

Published: 26 October 2017

ID: G00335139

Analyst(s): Ranadip Chandra , Mike Burden , Melanie Lougee


Integrated HR service delivery has a significant impact on operational efficiency and employee experience. As adoption increases and diverse vendors emerge, application leaders should use this analysis to weigh their options and help them make the best choice for their HCM transformation.

Table Of Contents

Market Definition

Market Direction

Market Analysis

Representative Vendors

  • Deloitte
  • Dovetail Software
  • Hyland
  • Infor
  • Meta4
  • Neocase Software
  • Oracle
  • PeopleDoc
  • SAP SuccessFactors
  • ServiceNow
  • Willis Towers Watson
  • Additional Vendors of IHRSD

Market Recommendations

Gartner Recommended Reading

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