Gartner Research

Identity and Access Management in the Digital Enterprise

Published: 26 July 2017

ID: G00345952

Analyst(s): CIO Research Team


This white paper is based on identity and access management (IAM) research at midsized organizations. We spoke with about 30 IT and information security leaders to understand how their companies are building IAM capabilities to support digital transformation. We also surveyed midsized organizations to gather data on their IAM challenges and investments to inform this research.

Table Of Contents

Changing Landscape and Implications for IAM

Growing Cybersecurity Threats

Growing Digital Trends

Approaches to Improving IAM

1. Tie IAM to Business Drivers and Show Its Contribution to Business

2. Uncover IT and Business Pain Points to Drive Improvements

3. Take a Maturity-Focused Approach to Improve Access (Security) Controls and Better Protect Against Cyber Threats

4. Strengthen Password Management Practices to Mitigate Hacking and Misuse

5. Implement Role-Based Access to Manage Evolving Access Needs

6. Improve Governance of User Access and Roles

7. Empower Employees to Act as Controls and Uncover Vulnerabilities

8. Grant the Access That Mobile Users Need, But Only What They Need

9. Strengthen Privileged Access to Secure Critical Information and Systems

10. Expand Sources to Learn About Third-Party Relationships and Secure Access



About This Research


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