Gartner Research

When to Use Next-Generation Digital Payment Providers

Published: 03 November 2017

ID: G00324976

Analyst(s): Tricia Phillips , Sandy Shen


Next-generation digital payment providers offer agility and innovative customer experience to provide a frictionless digital payment experience. Application leaders for digital commerce should understand how these providers differ from traditional payment providers, and when to use them.

Table Of Contents
  • Key Challenges



  • Check Whether You Have a Modern Architecture That Is Suitable for Tapping Into API-Based Platforms
  • Decide Whether the Next-Generation Digital Payment Providers Are a Good Fit
    • Core Payment Services
    • Add-On Services
    • Technologies and Services
    • Pricing
  • Take a Balanced Approach to Costs, Security and Customer Experience
  • When to Use NGDPPs and When Not To

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