Gartner Research

Market Trends: Top Implementation Models for CSP Digital Services, 2017 Update

Published: 03 November 2017

ID: G00332013

Analyst(s): Yanni Karalis , Ibo Sanz Castedo


The choice of implementation model can determine the success or failure of a digital service. Communications service provider technology business unit leaders must consider ecosystem participation in implementing new digital services.

Table Of Contents


Market Trend

  • CSPs Must Align the Different Strategic Outcomes of Their Products With Their Implementation Model
  • Digital Ecosystems Drives CSP Implementation Model Strategy
  • Partnerships Account for 58% of CSP Implementation Models Driven Primarily by CSP Activity in IoT and Digital Media
  • Acquisitions Represent 4% of Overall CSP Implementation Model; However, the Scale of Those Highlights a Strong Strategic Importance
  • Investments Account for 11% of Overall CSP Implementation Models Despite the Heterogeneous Venture Capital Approach
  • Overall CSP Considerations for Build, Buy and Partner
    • Build — Overall Considerations
    • Buy — Overall Considerations
    • Partnerships — Overall Considerations

Vendors to Watch

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.