Gartner Research

Tackle Healthcare Challenges by Designing a Patient-Centered Supply Chain Organization

Published: 07 November 2017

ID: G00335697

Analyst(s): Eric O'Daffer , Ken Chadwick


IDNs' growing complexity from rising costs and changing revenue models makes supply chain a more critical area of focus than ever. This research helps supply chain leaders create a more patient-centered supply chain organization to enable improved care and lower costs.

Table Of Contents
  • Key Challenges



  • Kick-Start Your Reorganization by Building the Case for Evolving the Maturity of the Supply Chain Organization Structure
    • Reorganize to Improve Decision Making
    • Reorganize to Better Allocate Resources
    • Reorganize to Build Expertise
    • Reorganize to Improve Work Practice
  • Drive Greater Impact on Patient Outcomes by Expanding the Span of Control of the Supply Chain Organization
    • How Are We Structured to Support Core Functions?
    • What Spend Is Within Our Control?
    • At What Level Do We Provide Services?
    • How Do We Organize to Support Care Pathways?
    • With Whom Do We Partner?
  • Integrate the Supply Chain Organization by Developing Capabilities Across Four Role Layers
    • Execute
    • Orchestrate
    • Adapt
    • Govern

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