Gartner Research

Leverage Collaborative and Competitive Dialogue Practices for Bimodal Sourcing Success

Published: 07 November 2017

ID: G00338709

Analyst(s): Vikas Bhardwaj, DD Mishra

Summary

Through a competitive dialogue process, sourcing and vendor management leaders can engage multiple providers at the same time to source the most appropriate solution for a complex problem and rapidly onboard the right providers for both bimodal and traditional initiatives.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Define Roles and Responsibilities, Governance, Processes, Outcomes and Agenda in Advance of the CD Sessions to Maximize Value and Prepare the Communication Protocols That Support Cooperation Between Selected Service Providers
  • Establish Key Attributes for Bimodal CD Sessions (Mode 1 and Mode 2) to Enable Sourcing, Vendor Management and Service Delivery Leadership to Effectively Manage Outcomes From These Sessions
  • Build Mature Organizational Capabilities to Support Any Potential CD Process for Sourcing Innovative and Disruptive Products/Services

Case Study

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