Gartner Research

Assess Cross-Docking Opportunities to Explicitly Codify Warehouse Management System Complexity

Published: 07 November 2017

ID: G00320022

Analyst(s): Simon Tunstall


Cross-docking can positively impact warehouse complexity and efficiency, but when poorly understood or applied, it leads to negative impacts, such as wasted time and resources. Supply chain leaders can use this research to identify the best cross-docking types and methods to effectively deploy WMS.

Table Of Contents
  • Key Challenges



  • Assess the Various Cross-Docking Types, Considering Those Most Relevant to Your Operations
  • Type 1: Drop and Hook/Drop and Swap
  • Type 2: Full Pallet Cross-Docking
  • Type 3: Full Parcel/Tote Cross-Docking
  • Type 4: Case Cross-Docking and Item Cross-Docking
  • Type 5: Cross-Docking and Kitting for Product From Warehouse Locations
  • Type 6: Forced Reallocation of Orders Cross-Docking
  • Determine Which, If Any, Cross-Docking Scenarios Fit Your Business, and Then Rank the Importance of These Against Other Requirements

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