Gartner Research

Understanding the Fragmented Workforce Management Solution Market

Published: 08 November 2017

ID: G00341542

Analyst(s): C. Klappich , Jim Robinson , Sam Grinter , Kelsie Marian , Ron Hanscome , Jim Davies


There are many different types of workforce management solution. Application leaders transforming HCM and operations should use this research to understand what drives the solution landscape and to determine a representative set of vendors for further evaluation.

Table Of Contents


  • Introduction
  • Description
  • Technology Description
  • Benefits and Uses
    • Benefits
    • Domain-Specific Uses
  • Risks
  • Technology Alternatives
    • Price Performance
  • Recommendations
  • Representative Providers

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.