Gartner Research

Four Types of Metrics to Measure IT Product Lines

Published: 21 June 2017

ID: G00347196

Analyst(s): CIO Research Team


In this research, we answer the question "What metrics should be used to track the performance of IT product lines?" Metrics for IT product lines should cover at least four areas: operational excellence, value demonstration, design and governance, and roles and talent.

Table Of Contents

More Detail

Operational Excellence

IT Product Line Value Demonstration

IT Product Line Design and Governance

IT Product Line Roles and Talent

Additional Resources

Other Related Questions

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.