Gartner Research

Microsoft's New Vision for Communications and Collaboration in Office 365 Impacts Microsoft Teams and Skype for Business Customers

Published: 01 November 2017

ID: G00342306

Analyst(s): Mike Gotta , Mike Fasciani


Microsoft is merging Skype for Business Online with Microsoft Teams, creating a teamwork hub for Office 365. The decision signals a new collaboration approach that application leaders should assess in light of their requirements for optimizing team activities.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Assess Microsoft Teams as a Multipurpose "Activity Hub" to Better Leverage Office 365 Investments
    • Converged Microsoft Teams and Meeting Solutions
    • Converged Microsoft Teams and Real-Time Content Collaboration
  • Minimize Disruptions in Productivity and Teamwork by Managing the Transition to Microsoft Teams
  • Address Unified Communications Deployments Following the Planned Release of Premises-Based Skype for Business Server 2019

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