Gartner Research

EA’s Emerging Role in Setting a Digital Strategy: Architecting for Cost, Quality, and Speed in the Age of Digitization

Published: 19 August 2016

ID: G00346901

Analyst(s): CIO Research Team


Our conversations with hundreds of CIOs and other business leaders show that organizations are too focused on the technical capabilities of digital technologies and neglect the enterprise-wide changes to strategy, operations and talent that are required for success in digitization.

Table Of Contents

Digital Technologies Are Transforming the Enterprise

The Opportunity for EA

What You Can Find in This White Paper

Digital Makes It Harder to Plan

An Exercise in Frustration

Offer Digital Consulting Services

Start by Conducting a Digital Business Value Initiative

Identify the Right Opportunity

Nine Ways EA Can Support the Organization’s Digital Ambitions

1. Revisit EA’s Mandate

Assess EA’s Comparative Advantages

2. Facilitate Digital Strategy Decision Making

Make Strategic Decisions That Will Succeed in Many Possible Futures

Take Action

3. Inform Business Leaders About Technology Trends

Form Viewpoints on Technology

4. Build a Business Capability Model

Define Business Capabilities

Key Attributes of Effective Business Capabilities

Take Action

5. Evaluate Business Model Impacts of New Technologies

Digitization Transforms the Product, Channel, and Operations

Evaluate Technology’s Impact on the Business Model

Take Action

6. Apply a Customer Experience Lens to IT Planning

Bring a CX Lens to IT Planning

Take Action

7. Syndicate an Innovation Best Practice

Create a Blueprint for Technology Experimentation

8. Create a Framework of Enterprise Digital Skills

Conduct a Census of Enterprise Digital Skills

Build Digital Competencies

9. Support Agile Teams

Support the Accelerated Pace of Applications Development

An Agile Approach to EA

Take Action

About This Research

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