Published: 19 August 2016
Analyst(s): CIO Research Team
Our conversations with hundreds of CIOs and other business leaders show that organizations are too focused on the technical capabilities of digital technologies and neglect the enterprise-wide changes to strategy, operations and talent that are required for success in digitization.
Digital Technologies Are Transforming the Enterprise
The Opportunity for EA
What You Can Find in This White Paper
Digital Makes It Harder to Plan
An Exercise in Frustration
Offer Digital Consulting Services
Start by Conducting a Digital Business Value Initiative
Identify the Right Opportunity
Nine Ways EA Can Support the Organization’s Digital Ambitions
1. Revisit EA’s Mandate
Assess EA’s Comparative Advantages
2. Facilitate Digital Strategy Decision Making
Make Strategic Decisions That Will Succeed in Many Possible Futures
3. Inform Business Leaders About Technology Trends
Form Viewpoints on Technology
4. Build a Business Capability Model
Define Business Capabilities
Key Attributes of Effective Business Capabilities
5. Evaluate Business Model Impacts of New Technologies
Digitization Transforms the Product, Channel, and Operations
Evaluate Technology’s Impact on the Business Model
6. Apply a Customer Experience Lens to IT Planning
Bring a CX Lens to IT Planning
7. Syndicate an Innovation Best Practice
Create a Blueprint for Technology Experimentation
8. Create a Framework of Enterprise Digital Skills
Conduct a Census of Enterprise Digital Skills
Build Digital Competencies
9. Support Agile Teams
Support the Accelerated Pace of Applications Development
An Agile Approach to EA
About This Research
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