Organizations choosing an authentication solution need a list of relevant features to compare products. This guidance framework helps technical professionals identify the appropriate capabilities for implementing user authentication.
The Gartner Approach
The Guidance Framework
- Use Cases and Integration Features
- Integration With Existing Identity Repositories
- Single Sign-On (SSO)
- Authentication Types and Methods
- Passwords and Passwordless Authentication
- Emergency Authentication
- Continuous Authentication
- Adaptive Authentication
- Mobile Authentication
- Integration With EMM Suites
- Mobile SDKs
- Mobile Credentials
- Management and Administration
- Security Features
- Logging, Reporting and Analytics
- Delivery Model
- Delivery Model: As Software
- Delivery Model: As a Service
Risks and Pitfalls
- Narrow Focus on Specific Use Cases
- Mismatch Between Asset Risk and Trust Provided by Authentication
- Treating All MFA Methods as Equivalent
- Underestimating the Needs of a Particular User Population
- Failure to Secure Processes "Adjacent" to Authentication
- Lack of Business Continuity Planning
- Related Guidance
Gartner Recommended Reading
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