Published: 19 June 2017
Analyst(s): CIO Research Team
Digital opportunities and risks are cross-cutting and fast changing, so it’s no surprise that most IT employees participate in flexible “fusion” teams that extend across IT and other parts of the business. We commissioned a unique survey of more than 500 cross-functional digitization teams to understand what makes these teams successful.
How Digitalization Work Gets Done
Few Cross-Functional Digitalization Teams Are Fast and Right
No Shortage of Advice
1. Coaching Commitment: Provide Fusion Incentives
2. Learning Mind-Set: Promote Learning Through Talent Mobility
3. Open Disposition: Build a Climate of Openness in IT
4. Digital Acumen: Embed Digital in Leadership Development
Recommended by the Authors
About this Research
©2020 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.