Gartner Research

Fusion Teams: Cross-Functional Collaboration for the Digital Era

Published: 19 June 2017

ID: G00347199

Analyst(s): CIO Research Team


Digital opportunities and risks are cross-cutting and fast changing, so it’s no surprise that most IT employees participate in flexible “fusion” teams that extend across IT and other parts of the business. We commissioned a unique survey of more than 500 cross-functional digitization teams to understand what makes these teams successful.

Table Of Contents


How Digitalization Work Gets Done

Few Cross-Functional Digitalization Teams Are Fast and Right

No Shortage of Advice

1. Coaching Commitment: Provide Fusion Incentives

2. Learning Mind-Set: Promote Learning Through Talent Mobility

3. Open Disposition: Build a Climate of Openness in IT

4. Digital Acumen: Embed Digital in Leadership Development


Recommended by the Authors

About this Research

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