This research introduces Gartner's I&T operating model framework and a set of operating model patterns. CIOs can use this framework to accelerate the design process and provide a narrative for communicating the change.
- Understand the Fundamentals of I&T Operating Models
- Use the Business Model and Strategy as the Basis for Optimizing the I&T Operating Model
- Business Model and Strategy Set the Context for Designing the I&T Operating Model
- The Five Operating Model Patterns
- The Operating Model Components for the Patterns
Gartner Recommended Reading