Gartner Research

Optimizing a Microsoft Audit Settlement, Part 2: Close an Audit and Minimize Future Cost and Risk

Published: 16 November 2017

ID: G00344258

Analyst(s): Ben Jepson


Microsoft audits and other compliance engagements can result in large, unbudgeted costs for sourcing and vendor management leaders with less than robust license management processes. They should follow this process during closure to minimize future license cost and audit risk.

Table Of Contents
  • Key Challenges



  • Inspect the ELP Report and Withhold Approval Until You Can Verify Accuracy
    • Provide Evidence to Back Up Your Position
    • Recommendations for Sourcing and Vendor Management Leaders
  • Request Written Confirmation of All Entitlements and Negotiated Concessions
    • Get Shortfall Concessions in Writing
    • Avoid Costly "Shelfware" by Redirecting Investment Into Strategic Products, Where Appropriate
    • Think Carefully Before Adding New Cloud Subscriptions Midterm to Settle an Audit
    • Negotiate a Guarantee to Limit Audit Frequency
    • Recommendations for Microsoft Procurement Specialists
  • Use Gathered Audit Data to Improve Internal SAM Processes
    • Recommendations for Sourcing and Vendor Management Leaders

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