Gartner Research

Creating Digital Value at Scale: Key Insights From the 2017 Gartner Symposium/ITxpo Keynote

Published: 16 November 2017

ID: G00343703

Analyst(s): John-David Lovelock , Don Scheibenreif , Svetlana Sicular , Graham Waller , David Willis, Kristin Moyer , Chris Howard , Matthew Cain , Peter Sondergaard


CIOs can accelerate digital transformation by adopting three approaches to delivering digital value at scale. This acceleration will address CEOs' urgent desire to grow digital business initiatives and overcome setbacks and disillusionment.

Table Of Contents


  • Hype or Not, Digital Business Is Plunging Ahead
    • Establish Digital KPIs
  • CIO Role in Digital Business Depends on the Situation
  • CIOs Must Now Scale Digital Business in Three Ways
  • Three Accelerators Enable CIOs to Achieve Scale
    • Grow Digital Dexterity for Better Business Outcomes and a High-Performing Digital Workplace
    • Recommendations
    • Use Network-Effect Technologies to Speed Through the Digital Business Trough
    • Recommendations
    • The Industrialized Digital Platform Unleashes Your People and Your Technologies
    • Recommendations

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