Gartner Research

How to Ensure a Successful Logistics Center of Excellence

Published: 17 November 2017

ID: G00343139

Analyst(s): Greg Aimi , David Gonzalez


Is the logistics center of excellence a must-have critical capability, or is it becoming an expensive irrelevance detached from operational reality? Supply chain leaders responsible for logistics can use this research to reaffirm the purpose and value of a logistics COE.

Table Of Contents
  • Key Challenges



  • Set Out a Charter for the Logistics COE That States Its Commitment to the Business
  • Structure the Logistics COE So That All Regional and Local Logistics Groups Have a Shared Responsibility for Its Success
  • Populate the Logistics COE With Individuals Who Are Logistics Subject Matter Experts, and Empower Them to Make Decisions

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