Gartner Research

Government Shared-Service Onboarding Guide for Finance

Published: 17 November 2017

ID: G00341321

Analyst(s): Neville Cannon


Government CIOs must address five critical components to successfully onboard organizations to new or existing SSOs. This guide, one of a five-part series, covers finance. Second only to governance, this is the CIO's most important and complex challenge to ensure an SSO thrives.

Table Of Contents
  • Key Challenges



  • Engage Experts to Baseline Costs and Conduct Due Diligence to Probe IT Cost Treatment Prior to Negotiating Any Onboarding
  • Normalize Financial Accounts of Collaborating Partners to Allow Direct Comparison of Service Delivery, Costs and Value Provided
  • Examine All Financial Liabilities to Identify the Commercial Risks and Liabilities, and the Responsible Entities
  • Model the First Fiscal Year to Account for Any Anomalies Associated With Year-End Procedures and Validate SSO Funding Projections
  • Apportion Project Costs Equitably Across the Potential Partners, Gaining Full Agreement Before Proceeding With the Initiative

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.