Gartner Research

Government Shared-Service Onboarding Guide for Finance

Published: 17 November 2017

ID: G00341321

Analyst(s): Neville Cannon

Summary

Government CIOs must address five critical components to successfully onboard organizations to new or existing SSOs. This guide, one of a five-part series, covers finance. Second only to governance, this is the CIO's most important and complex challenge to ensure an SSO thrives.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Engage Experts to Baseline Costs and Conduct Due Diligence to Probe IT Cost Treatment Prior to Negotiating Any Onboarding
  • Normalize Financial Accounts of Collaborating Partners to Allow Direct Comparison of Service Delivery, Costs and Value Provided
  • Examine All Financial Liabilities to Identify the Commercial Risks and Liabilities, and the Responsible Entities
  • Model the First Fiscal Year to Account for Any Anomalies Associated With Year-End Procedures and Validate SSO Funding Projections
  • Apportion Project Costs Equitably Across the Potential Partners, Gaining Full Agreement Before Proceeding With the Initiative

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