Gartner Research

Vendor Rating: Microsoft

Published: 17 November 2017

ID: G00334816

Analyst(s): Ed Anderson , Dolores Ianni , Christian Hestermann , Jeffrey Mann , Tom Austin, Brian Blau , Jason Wong , Matthew Cain , Mark Driver , Stephen Kleynhans , Donald Feinberg , Lydia Leong , Mark Paine , Magnus Revang , Alfonso Velosa , Rita Sallam , Van Baker , Nigel Montgomery , Adnan Zijadic , Thomas Bittman , Milind Govekar , Stephen White , Adam Woodyer


Microsoft's focused execution of its cloud-first strategy has recast the company as a leading cloud provider. Competitive pressures and market demands prompt Microsoft to balance its legacy with changing customer needs, giving IT leaders opportunities to make wise investments in Microsoft offerings.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Variable
  • Pricing Structure: Variable
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Strong
    • Financial: Positive

Additional Analyst Insights

  • Artificial Intelligence
  • Business Applications
    • ERP
    • CRM
    • SMB
  • Client Operating Systems
  • Cloud Platform
  • Content, Collaboration and Communications
  • Data Center and Infrastructure
  • Data and Analytics
    • Data
    • Analytics
  • Developer Tools and Programs
  • Gaming
  • Hardware
  • Immersive Technologies
  • Industries
  • IoT
  • Mobility
  • Partner and Channel
  • Security
  • Services

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