Gartner Research

Best Practices for Implementing Retail Distributed Order Management Systems

Published: 18 November 2017

ID: G00346916

Analyst(s): Tom Enright


Many retailers are investing in distributed order management systems to optimize their consumer order fulfilment performance. Chief supply chain officers can use this research to successfully implement these systems into their business application landscape.

Table Of Contents
  • Key Challenges



  • Control Project Scope
  • Involve IT Architecture Resources With Broad Legacy Systems Expertise
  • Assemble an Implementation Led by Internal Retailer Resources
  • Adopt a Phased Rollout Approach
    • Phase 1 — Pilot
    • Phase 2 — Full Functional Scope
    • Phase 3 — Enterprise Rollout

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