Gartner Research

Insurance CIOs Need to Bridge the IT Spending Gap to Support Digital Transformation

Published: 22 November 2017

ID: G00344764

Analyst(s): Juergen Weiss , Laurie Shotton , Richard Natale


Insurance CIOs need to reconcile their current level of IT spending to run the business with executive management's strategic business priorities to grow and transform the business. Gartner has identified four different patterns of IT spending, based on corporate culture and market volatility.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Growth and Transformative Business Objectives Are Making Insurance CIOs Assume More Strategic Responsibility for Digital Transformation Now
  • A Focus on Tactical Operational Initiatives Will Erode the Credibility of Insurance CIOs Working to Be Seen as Strategic Leaders
  • The Need to Support Transformational Initiatives Is Requiring Insurance CIOs to Embrace Strategic Scenario Planning to Make the Right Technology Investments

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