Gartner Research

Designing and Implementing the I&T Operating Model: Components and Interdependencies

Published: 23 November 2017

ID: G00343949

Analyst(s): Monika Sinha , Tomas Nielsen , Donna Scott


CIOs adopting one of Gartner's I&T operating model patterns must ensure each component is designed to work with the others to deliver their desired results. This research describes the content of each component and the dependencies that CIOs must address in their design of the I&T operating model.

Table Of Contents


  • Overview — I&T Operating Model Components
  • Engage — Performance, Decision Rights and Financials
    • Performance
    • Decision Rights
    • Financials
  • Enable — Organizational Structures, Sourcing and Alliances and Talent
    • Organizational Structures
    • Sourcing and Alliances
    • Talent
  • Deliver — Ways of Working, Tools and Places
    • Ways of Working
    • Tools
    • Places

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