Gartner Research

Cloud-Based MFA Is Ready for Prime Time

Published: 28 November 2017

ID: G00344673

Analyst(s): Paul Rabinovich, Mark Diodati


MFA provides strong mitigation against account takeover. This document provides guidance on cloud-based MFA services. Its intended audience is technical professionals focused on identity and security.

Table Of Contents


  • Commonly Supported Use Cases
    • VPN Access
    • Access to On-Premises Web Applications
    • Identity Federation and Web SSO
    • RADIUS- and LDAP-Based Authentication
    • Remote Desktop
    • Privileged Access
    • Workstation and Network Login
  • Identity Assurance
  • User Experience
  • Adaptive Access
  • Strengths
  • Weaknesses


  • Adopt MFA for All Higher-Assurance Use Cases
  • Give Preference to Cloud MFA Services
  • Embrace OOB MFA Modes
  • Give Preference to Mobile Push
  • Adopt Risk-Appropriate Identity Proofing as a Requisite Step in User Enrollment for MFA Credentials
  • Take Advantage of Risk-Based Analytics and Adaptive Authentication Techniques

The Details

  • Forms and Factors
  • Mobile Push Security
  • Architecture and Integration Patterns
  • Third-Party MFA
  • Representative Services

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