Gartner Research

Give Content Collaboration Platforms a Bigger Role in Your Content Services Strategy

Published: 29 November 2017

ID: G00325391

Analyst(s): Monica Basso

Summary

Content collaboration platforms have evolved from their initial focus on file logistics to address individual productivity, team collaboration and business workflow automation. Application leaders must include CCP in their content services strategy, for multiple content repositories and use cases.

Table Of Contents
  • Impacts

Analysis

Impacts and Recommendations

  • Deployment of Cloud Repositories Is Causing Fragmentation and Demands a Rethink of Content Services Strategy
  • Connectors Help to Federate Repositories and Reduce Fragmentation
  • APIs Offer Access to CCPs' Repositories for Content Extraction and Processing
  • Organizational Transformation Demands Integration of Content, Collaboration and Insight Technology in a Digital Workplace Platform

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