Gartner Research

How to Work With (or Compete Against) Microsoft Office 365

Published: 05 December 2017

ID: G00337420

Analyst(s): Craig Roth

Summary

Whether partnering with or competing against Office 365, technology product marketing leaders should focus on its strengths and weaknesses to create value-added, differentiated solutions. Here, we interpret findings from a survey of Office 365 users to locate areas that are ripe for improvement.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Examine the Servers, Not Just the Cloud, for Opportunities
  • Focus on Components That Are Not Yielding Value
  • Focus on Core Functional Services (WAN, Compliance and Collaboration) and Professional Services (Security, WAN and Administration)
    • Support From Within Microsoft
    • Support From Outside Microsoft

Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client