Gartner Research

How to Work With (or Compete Against) Microsoft Office 365

Published: 05 December 2017

ID: G00337420

Analyst(s): Craig Roth


Whether partnering with or competing against Office 365, technology product marketing leaders should focus on its strengths and weaknesses to create value-added, differentiated solutions. Here, we interpret findings from a survey of Office 365 users to locate areas that are ripe for improvement.

Table Of Contents
  • Key Challenges



  • Examine the Servers, Not Just the Cloud, for Opportunities
  • Focus on Components That Are Not Yielding Value
  • Focus on Core Functional Services (WAN, Compliance and Collaboration) and Professional Services (Security, WAN and Administration)
    • Support From Within Microsoft
    • Support From Outside Microsoft

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