Gartner Research

Help Employees Select the Right Office 365 Productivity Tools

Published: 15 December 2017

ID: G00342440

Analyst(s): Jeffrey Mann, Mike Gotta


Microsoft Office 365 provides a wide variety of collaboration tools, but user adoption can suffer as capabilities in them overlap. Application leaders responsible for digital workplace programs should provide guidance on how to match tools to use cases, to help drive workforce digital dexterity.

Table Of Contents
  • Key Challenges



  • Establish the Context of Employee Work as the Basis for Providing Guidance
  • Provide Guidance on When to Use the Most Confusing Parts of Office 365
    • Office 365 Groups
    • Outlook
    • Teams
    • Yammer
    • SharePoint Online
    • OneDrive for Business

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