Gartner Research

Buyer's Guide for Choosing an IAM Solution

Published: 21 December 2017

ID: G00338753

Analyst(s): Felix Gaehtgens


IAM has a broad business and technology impact and thus requires detailed analysis of vendors, solutions and alternatives. Security and risk management leaders responsible for choosing IAM technology should use this five-step approach to structure the evaluation process and negotiate the best price.

Table Of Contents
  • Key Challenges



  • Buy for Future, Not (Only) Present, Requirements
    • Establish a Formal IAM Program Before You Buy IAM Products or Services (If You Can)
  • Evaluate Distinct Technology Options
    • Suite Versus Best of Breed
    • Open-Source Options
    • Technology Alternatives From Adjacent Areas and Markets
  • Leverage Gartner Research and Interactions to Assist — but Not Substitute for — Your Own Evaluation
    • Critical Capabilities and Magic Quadrants
    • Evaluation Criteria
    • Market Guides
    • Peer Insights
    • Best Practices
    • Cool Vendors
    • Vendor Ratings
  • Evaluate Vendors Using RFIs, RFPs, POCs and Alternative Methods
    • Leverage RFIs or RFPs to Collect Information and Proposals
    • Decide Whether to Test Drive a Solution Yourself or Execute POC With the Vendor
  • Conduct a Competitive Pricing Review and Negotiate the Best Deal

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