Gartner Research

Solution Path for Expanding a Mobility Strategy Into a Unified Workspaces Strategy

Published: 05 January 2018

ID: G00340723

Analyst(s): Michael Disabato


Organizations seeking higher value from mobility must embrace unified workspaces that encompass smartphones, tablets, PCs and wearables. This Solution Path helps technical professionals create a user-centric unified workspaces strategy that can keep pace with business needs and evolving technology.

Table Of Contents

Problem Statement

Solution Path Diagram

Solution Path

  • Step 1: Establish a Governance Process
    • Create a Governance Council
    • Establish a Governance Model
    • Merge the End-User Computing and Mobility Teams
    • Define Metrics for the Governance Process
  • Step 2: Determine Program Goals
    • Define the Scope of the Initiative
    • Identify Appropriate Resources
    • Define Metrics for Achieving Program Goals
  • Step 3: Establish a Maturity Model
    • Assess the Current State of the Organization
    • Define the Future State and Success Metrics
    • Identify Metrics for Establishing a Maturity Model
  • Step 4: Define the Identity, Privacy, Security and Risk Management Strategy
    • Identify Impact on Risk Posture
    • Assess Unified Workspaces Impact on Identity
    • Create or Update the Organization's Employee Privacy Policy
    • Create or Update the Organization's Data Classification Strategy
    • Create or Update the Organization's Mobile Security Strategy
    • Establish Metrics for the Identity, Privacy and Risk Management Strategy
  • Step 5: Define the Application Strategy
    • Assess App Development Approaches
    • Choose App Distribution Models
    • Application Hardening
    • Define Metrics for the Application Strategy
  • Step 6: Define the Contextual Fabric Strategy
    • Define Metrics for the Contextual Fabric Strategy
  • Step 7: Define the Personal Ecosystem Strategy
    • Permitted Endpoint Definition
    • User Segmentation
    • Define Productivity Packages
    • Create Service Bundles
    • Establish a Bring Your Own Everything (BYOE) Policy
    • Use Desktop Virtualization as a Bridging Technology
    • Control Use of File Sync and Share Services
    • Establish Personal Application Onboarding Process and Policy
    • Define Metrics for the Personal Ecosystem Strategy
  • Step 8: Define the Unified Endpoint Management Strategy
    • Unified Endpoint Management
    • Mobile Threat Defense
    • Define Metrics for the Unified Endpoint Management Strategy

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