Gartner Research

Revenue Assurance: Are Telecom Companies Ready for Its Benefits?

Published: 28 January 2003

ID: G00112744

Analyst(s): Norbert Scholz


About 2 to 5 percent of all services delivered by the world's largest incumbent telecom providers are unbilled because of inefficient or misaligned back-office systems. How can telecom companies realize the value of IT?

Table Of Contents
  • Introduction
  • Plugging Revenue Leaks at Telecom Companies
    • Revenue Assurance: What It Is and What It Isn't
  • Why the Secrecy?
  • Gartner Dataquest Perspective

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