Gartner Research

Innovating Administrative Systems in Education Primer for 2018

Published: 05 January 2018

ID: G00344157

Analyst(s): Terri-Lynn Thayer , Kelly Calhoun Williams , Robert Yanckello


CIOs in higher education and K-12 must innovate their administrative systems to enable digital transformation, support new business models, and meet consumerized student and faculty expectations.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How do I select, renovate or renew the student information system in higher education and K-12?
    • In higher education, how do I select and implement technologies to enable student recruitment, enrollment and retention, and alumni advancement?
    • What are other organizations and relevant vendors doing about analytics in higher education and K-12?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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