Gartner Research

Measuring Employee Engagement: Past, Present, Future

Published: 08 January 2018

ID: G00345724

Analyst(s): Ron Hanscome , Helen Poitevin


Before trying to improve employee engagement through digital workplace programs, application leaders transforming human capital management must first understand what engagement is, how it is measured, and what place it occupies in broader voice-of-the-employee initiatives.

Table Of Contents
  • Key Challenges



  • Identify Engagement Drivers
  • Evaluate Employee Engagement Measurement Methods
  • Seek Opportunities to Leverage Employee Engagement Measurement in Business Decisions

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