Gartner Research

Improve Your Enterprise SaaS Implementation With This Three-Step Process and Checklist

Published: 12 January 2018

ID: G00343857

Analyst(s): Jim Longwood , Allan Wilkins , Alan Stanley


While SaaS adoption increases, organizations are still less rigorous in selecting their SaaS implementation provider than the solution, leading to implementation failures. Sourcing and vendor management leaders should use the Guide, Change and Integrate steps to select the right provider.

Table Of Contents
  • Key Challenges



  • Guide the Business Through the SaaS Implementation Service Provider Sourcing Process and Criteria
    • Recommendations
  • Change: Plan and Budget for Business Process Change Management
    • Recommendations
  • Integrate to Avoid Islands of SaaS
    • Recommendations

Case Study

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