Published: 09 January 2018
Summary
Back-office systems are as important to digital banking transformation as the more visible customer-facing applications. Bank CIOs must go beyond the front office and holistically digitalize processes across the whole IT stack if they wish to make the digital bank a reality.
Included in Full Research
- Top Challenges and How Gartner Can Help
- How can I leverage the bank's back-office systems to run the Bank of Today while planning the Bank of Tomorrow?
- How can I use the bank's data to optimize the digital journey while creating new digital value?
- How should I plan the back office to support the future evolution of the digital bank?