Gartner Research

Designing Operations and Architectures for the Digital Bank Primer for 2018

Published: 09 January 2018

ID: G00343996

Analyst(s): Vittorio D'Orazio , Don Free


Back-office systems are as important to digital banking transformation as the more visible customer-facing applications. Bank CIOs must go beyond the front office and holistically digitalize processes across the whole IT stack if they wish to make the digital bank a reality.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can I leverage the bank's back-office systems to run the Bank of Today while planning the Bank of Tomorrow?
    • How can I use the bank's data to optimize the digital journey while creating new digital value?
    • How should I plan the back office to support the future evolution of the digital bank?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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