Gartner Research

Three Steps for Measuring the Performance of the Office of the CIO

Published: 09 January 2018

ID: G00343625

Analyst(s): Peter Skyttegaard , Ian Cox


Measuring the performance of the office of the CIO and showing its value to the enterprise can be challenging. CIOs should use metrics aligned to business outcomes to demonstrate how the OCIO contributes to enterprise success.

Table Of Contents
  • Key Challenges



  • Define Metrics That Show the Business Value of the OCIO
  • Report the Performance of the OCIO Across the Enterprise
  • Review the Metrics for the OCIO on a Regular Basis
  • Summary

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