Gartner Research

Transitioning to Digital Government Primer for 2018

Published: 09 January 2018

ID: G00344026

Analyst(s): Rick Holgate, Rick Howard


Digitally enabled public services are the base expectation of governments in nearly every jurisdiction and region of the world. CIOs occupy a strategic position to influence and lead the transition to optimized, secure and transformed government services with new digital technologies and analytics.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What are the main components of an effective digital government strategy?
    • How do I plan and implement a digital government strategy at the national, regional or local level?
    • How should government agencies use data analytics to improve public services and achieve mission outcomes?

Related Priorities

  • Suggested First Steps
  • Essential Reading

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