Gartner Research

Microsoft 365 Enterprise Suites: How to Minimize Your Compliance (& Budget) Risks

Published: 10 January 2018

ID: G00345639

Analyst(s): Dolores Ianni


Microsoft 365 Enterprise suites provide additional user rights on Office and servers that without proper action can create license compliance risks. To mitigate these risks, sourcing and vendor management leaders must follow strict entitlement use requirements when selecting M365 suite options.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Using the Included (Traditional) Office Professional Plus May Alleviate Office 365 ProPlus Challenges but Could Create Compliance Issues
    • The M365 Office Professional Plus Copy Has No Software Assurance
    • Add-On Licenses Do Not Qualify for the Additional Office Copy
    • Qualified Enterprise Cloud Suite Customers Get the Additional Office Copy
    • Mixed Profiles Beware: The M365 Entitlements Are for Qualified Users Only
    • Rules Differ Between the EA, MPSA and CSP
  • Dropping SA to Gain M365 Productivity Server Rights May Lower Costs but Create Compliance Risks, Requiring Costly Remediation
  • Mergers, Acquisitions and Divestitures Can Be Costly for Contract Negotiators Unprepared for the Complexity of M365 Entitlement Rules
  • Estimate the Business Value of the M365 Office and Server Entitlements

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