Gartner Research

Two Best Practices to Mitigate the Risks of Adopting Third-Party Support for Oracle and SAP ERP

Published: 11 January 2018

ID: G00347847

Analyst(s): Denis Torii

Summary

ERP third-party support is increasing in adoption worldwide, and is a viable alternative to vendor maintenance contracts for many Oracle and SAP ERP customers. CIOs responsible for postmodern ERP strategies must adopt two best practices to mitigate the risks of decisions driven by cost savings.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Create an Adoption Feasibility Study
  • Sponsor a Joint C-Level Decision on the Adoption of ERP Third-Party Support

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