Gartner Research

Digital Workplace Program Primer for 2018

Published: 18 January 2018

ID: G00343997

Analyst(s): Nikos Drakos


Application leaders who lead digital workplace programs must focus on boosting digital dexterity through a systematic effort to deliver relevant capabilities and enable the workforce to use them effectively, taking into account future expectations on how people will work.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What is digital dexterity and how do we improve it?
    • How can we evolve the employee experience to drive digital dexterity?
    • How should we acquire, deploy and integrate workplace technologies?
    • How do we set up, communicate, run and measure a digital workplace program that delivers digital dexterity?
    • What will the future of work look like and how can we prepare the workplace for it?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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