Gartner Research

Managing Vendor Performance and Risks Primer for 2018

Published: 18 January 2018

ID: G00344304

Analyst(s): Joanne Spencer , Christopher Ambrose


Effectively managed vendors can have a positive effect on enterprise revenue, profit margins and competitive advantage. Sourcing and vendor management leaders can have strategic influence in the business if they master driving vendor performance improvements and reducing residual vendor risks.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • What tools and technologies are available to support the processes to manage vendor risk and performance?
    • How can we manage risk and performance within an evolving ecosystem of technology suppliers?
    • How can we measure and report relevant vendor performance data that improves vendor relationships?
    • How can we apply bimodal principles and processes to vendor management?

Related Priorities

  • Suggested First Steps
  • Essential Reading

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