Gartner Research

Business Drivers of Technology Decisions for Healthcare Payers, 2018

Published: 17 January 2018

ID: G00342008

Analyst(s): Jeff Cribbs , Brad Holmes, Mandi Bishop , Bryan Cole


This research provides CIOs with Gartner's analysis of critical industry trends, drivers and business priorities, with their implications for payer CIO IT priorities. Healthcare payer CIOs should leverage this research to inform their strategic technology planning decisions.

Table Of Contents


  • Introduction
  • Industry Trends Reflect Direction, While Industry Drivers Motivate and Cause Change
    • Major Market Forces Impacting Healthcare
    • Translating Market Forces Into Business Drivers
  • These Business Drivers Compel Payer Leadership to Focus on Specific Business Priorities
  • IT Recommendations

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