Gartner Research

CIO Mastery of Leadership, Culture and People Dynamics Primer for 2018

Published: 18 January 2018

ID: G00348696

Analyst(s): Bruce Robertson , Lily Mok , Elise Olding , Diane Berry , Suzanne Adnams , Christie Struckman , Alvaro Mello, Bard Papegaaij , De'Onn Griffin


CIOs transforming their enterprise into a competitive digital business must continue to improve their mindset, skills and competencies. This initiative offers CIOs strategies, tactics and resources to hone leadership skills, build a transformative culture, and attract and retain talented people.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • Which leadership skills and competencies will CIOs need to influence and guide their enterprise and to deliver value in a rapidly changing digital business environment?
    • How will CIOs shape the culture of IT and the enterprise itself to scale business transformation and innovation and to demonstrate tangible contribution to the enterprise?
    • How will CIOs anticipate changing skills and competencies of the I&T workforce and ensure they have the right people on board?
    • How can CIOs apply emerging behavioral science and neuroscience insights to promote organizational change for themselves and their teams?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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