Gartner Research

Building and Maturing a Vendor Management Capability Primer for 2018

Published: 18 January 2018

ID: G00344303

Analyst(s): Joanne Spencer , Christopher Ambrose


Technology vendor management is a necessity, enabling IT and the business to extract value from technology vendors and service providers. Sourcing and vendor management leaders need a framework for implementing a consistent model that improves and advances technology vendor management.

Table Of Contents



  • Top Challenges and How Gartner Can Help
    • How can we create vendor management programs that support business growth while managing vendor risks?
    • How can we build and implement a roadmap for maturing our vendor management program?
    • How can we make our vendor management programs more agile?
    • How can we develop a cooperative and collaborative vendor ecosystem?

Related Priorities

  • Suggested First Steps
  • Essential Reading
  • Tools and Toolkits

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