Gartner Research

Update: Gartner to Rationalize Its CRM Software Forecast and Market Share Segmentation

Published: 18 January 2018

ID: G00350590

Analyst(s): Julian Poulter

Summary

Starting in March 2018, Gartner is retiring its "other CRM" software segment from the enterprise software Forecast and Market Share publications. Read this document for further details.

Table Of Contents

Planned Update to Gartner Market Statistics Coverage

  • What We Are Changing
  • Why We Are Making the Change
  • Client Benefits of the Change

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