Gartner Research

Toolkit: Global Market Scan for Selecting Service Providers in Business and Application Services

Published: 19 January 2018

ID: G00319482

Analyst(s): Gilbert van der Heiden , Susan Tan , Frances Karamouzis , Patrick Sullivan , Alan Stanley , Susanne Matson , Kris Doering, Neil Barton , Allan Wilkins , Jim Longwood , Fabio Di Capua


One of the most common executed activities for sourcing and vendor management leaders is the evaluation and selection of service providers. This Toolkit for a global market scan provides a pragmatic approach to the biggest struggle in starting this process — determining the initial vendor long list.

Table Of Contents

When to Use

  • Background
  • Gartner Positions for Evaluation and Selection Process

Downloadable Attachments

  • Introduction and Explanation: PowerPoint Presentation
  • Guide for Developing Your Template: Gartner's Market Scan for Selecting Service Providers

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