Gartner Research

Digital Workplace Employees Need Enterprise Communications to Be More Harmonized Than Unified

Published: 23 January 2018

ID: G00343842

Analyst(s): Steve Blood


The concept of unified communications is being deconstructed for the digital workplace. Application leaders should lead their enterprise's approach to redesigning employees' requirements for communications and collaboration technologies.

Table Of Contents
  • Key Challenges


  • Messages
  • Meetings
  • Calls


  • Exploit a Consumer-Centric Culture to Providing Collaboration Tools for Digital Workplace Employees
  • Work With Facilities Managers to Define Environments That Encourage Collaboration in a Digital Workspace
  • Work With End-User Computing and Telecom Leaders to Define the Functional Requirements of Digital Workplace Technologies

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