Gartner Research

Leading Indicators Are a Critical Tool for Digital Business

Published: 24 January 2018

ID: G00351239

Analyst(s): Michael Smith, Dale Kutnick , Saul Brand


Leading indicators are an important tool to support business models that exploit the digital revolution. To plan, track and manage digital investments, enterprise architecture and technology innovation leaders must use "digitally oriented" leading indicators to drive competitive advantage.

Table Of Contents
  • Key Challenges


  • Leading Indicators Bolster Evolving Economic Architectures


  • Distinguish Among Different KPIs
    • Leading Versus Lagging Indicators
  • Use Leading Indicators to Support Digital Business Deployment
    • Probable Types of Leading Indicators

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