Gartner Research

The Gartner Scenario for Communications Service Providers: Routes to the Future

Published: 22 January 2018

ID: G00348293

Analyst(s): Scott Morrison , Sanna Korhonen , King-Yew Foong , Bertrand Bidaud , Sylvain Fabre , Natalya Gorina , Frank Fabricius , Charlotte Patrick


Communications service providers face serious strategic challenges. Some fear their business model is doomed, but several strategic options are available. We cover market trends, key observations and recommendations for CSPs' technology business unit leaders to assist them on their path to success.

Table Of Contents


Gartner Recommended Reading

©2019 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client